If you need help with a product you've bought, then it'll be super helpful to contact the right person as I work with a few companies, saves us faffing about to get you the right help. If you are having Trouble Logging In Please Read This!

Stuff Justin Deals With - Please Read!

I deal with a lot of the stuff on the site myself - so for the following - please find my email on this Contact Me page. 

  • Donations
  • Practical Music Theory (subscriptions, payments or questions)
  • Endorsements
  • Business Stuff

Login & Subscription Problems, Site Corrections & Suggestions

Contact Natalie 

Cancelling a Subscription: If you need to cancel a donation or subscription to Music Theory, it's very easy - see the DONATIONS or PURCHASES tab of your dashboard (when you're logged in) or use this cancellation link. If you still stuck you can ask Natalie

Login: Nearly all login problems are people not clicking the link in the confirmation email. If your email is not confirmed then the password reset doesn't work either. you just gotta do it. If you have followed all the tips on this Login Help Page and still stuck, please email Natalie here who will try to help - but she's busy too so please try to help page first!

Site Suggestions & Corrections: If something is not working or could be better - please let us know! :) email Natalie here and tell us what is wrong and we'll look into it more for you!

The Official JustinGuitar Store Support

The old store is now closed - if you have an outstanding order or a problem with something you bought at the store then please contact Jedi by email.

Tee-Shirts are now sold via Tee Spring (they have printers in EU and the US, so much better delivery time and costs!)

Digital Downloads are now available right here on the website - all linked on the PRODUCTS page.

Books are now available at Andertons and Music Room - all linked on the PRODUCTS page.

Jed also does skype lessons if you are after a personal lesson!

The JustinGuitar Beginner Song Course App

Paula at Musopia

If you have any problems with this app you need to contact the developers Musopia because I can't help directly. If you have a problem with this app, your subscription or technical issues then please use the contact below, for all my other apps see the following section.

Contact Paula at: info[at]musopia.net

All My Other Apps

All my other apps including the Time Trainer Metronome, Note Trainer, One Minute Changes, Blues Licks and more - please contact Adam at Leafcutter Studios who are the developers of these apps. We really care about what you want and we're working on all the apps all the time - it's our goal to make them the best they can be - suggestions always appreciated.

Email Adam at: support[at]leafcutterstudios.com

If you're interested in beta testing our apps you can request to join the beta group by emailing Adam too!

JustinGuitar Jams

My partner in Jam Track crime is bass legend Dave Marks. 

Contact Dave at: jams[at]justinguitar.com

Dave is an incredible bassist and generally amazing musician. He handles all the production for the Jam Tracks and more website stuff too. Talented dude! See more from him at www.davemarks.com

The JustinGuitar Community Forum

If you are having problems logging in or something else is freaking you out on the forum, please contact the moderators. BIG THANKS to them for helping me out with this :) They deserve your thanks for keeping the forum in shape and helping me out big time. I really appreciate it guys :)

Contact Lieven at lievendv[at]gmail.com

Lieven has a rocking band in Belgium too, called Point Fifty (Facebook link)

Contact Richard at mrclose2u[AT]gmail.com

Richard teaches guitar (and math!) in his hometown of Stockton-on-Tees. He specializes in teaching children and beginners. See TeesTutors.co.uk

Other Team Members Behind The Scenes

Ben

Ben is the lead developer for the 2018 website update and done a fantastic job of putting up with my monkey mind and crazy flow of ideas and making them happen! He's still the main dude on the site and helping me make it better for you!

Big thanks to all the IWA team, Rami, Sasu, Tapio, Audy and more! :)